Personal attention and service
Data-driven investing does not have to feel distant. We listen to your situation and think along in solutions that suit you. Not a standard answer, but someone who really knows your question.
The algorithms select; a person listens.
What personal means here
Behind the data there is a person who thinks along. We listen to what you want to achieve and tune our approach to it. No one-size-fits-all, but a solution made to measure.
You call
No menu, no queue, no general service desk. You speak straight away to someone who knows the funds and can place your situation, and who puts you through to the person building your portfolio when that helps.
Available on business days · +31 6 24 59 37 34
An example
An investor wondered whether the defensive Protector I suited a large expense two years away. Instead of a brochure he got a conversation: about horizon, risk and which fund fits what he wants to achieve. The outcome can also be that now is not the right moment to enter. We say that too.
That is how we think along with every question, tuned to your goal, not to our product.
You visit us
Prefer to sit down together? Come to Weesperstraat 107: we take the time for your questions and you take the documentation home, so you can read through everything at your own pace.
Weesperstraat 107, 1018 VN Amsterdam
Availability
Available every business day, and you are always welcome at the office.
No call centre, no ticket number: you speak to someone who knows your situation.
Our service principles
Not promises on a poster, but commitments you may hold us to.
As honest about risks and costs as about net target returns.
Commitments kept, documentation that is correct, no small print afterwards.
Targets within clear risk frameworks, with insight through the web app.
Above €1,000,000
“Then we guide you personally, from the first question to the closing.”
The conversation
Free of charge and without obligation: this is what you can expect.
Your goals, horizon and risk tolerance, by phone or at the office.
The three funds, including costs and risks, with the prospectus and the KIDs.
No sales pressure, no obligation: you enter when you are ready.
Receive The Selection each month, or schedule a call with our team without obligation.
